Shipping and Delivery
Shipping & Delivery
Walkolution has successfully shipped more than 10,000 units to customers in over 60 countries. We deliver worldwide with established and trusted professional logistics partners. Your Walkolution product is securely packed and shipped directly to your address from our German production, strategically located for fast delivery.
Are you ordering from the USA or Canada?
This page provides information for shipments from our German headquarters to Europe and the rest of the world. For customers in North America, please visit our dedicated store for local shipping options:
Go to Walkolution US & CanadaEurope, Switzerland, UK & International
We offer free shipping on most orders worldwide. For your convenience, most international orders are shipped DDP (Delivered Duty Paid), ensuring a smooth delivery process without unexpected customs hurdles.
Once your order is dispatched, you will receive a tracking number to monitor your shipment online every step of the way.
The Delivery Process
- Advance Notification: You will be notified in advance of your expected delivery date.
- Successful Delivery: If a first delivery attempt is unsuccessful, a new attempt is automatically scheduled, and you will be informed by email or SMS.
- Secure Packing: We use professional-grade packaging to ensure your unit arrives in pristine condition.
Need Help?
Our customer service team is available to assist you before and after your purchase. For questions regarding delivery to your specific location, please contact us at:
Email: walkolution@woodway.de
Telephone: +49 7621 9409990